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Continuous green

Normal operation

Nb. If the device Flow Gateway is in any state other than normal operation the more than 8 minutes it will automatically reboot

Flashing orange

Network connecting

Attempting to establish a network (Ethernet) connection

If the Flow Gateway remains in this state for more than 10 seconds, refer to the Network Link indicator

Flashing green (1 second period)

Data link connecting

A network connection has been established, and is now attempting to connect to the Flow Coffee cloud servers (MQTT)

Flashing red

Non-fatal error

The device Flow Gateway has encountered an error condition, but is still running and will attempt to recover from the error

Continuous red

Fatal error

The device Flow Gateway has encountered a fatal error and cannot continue operating (ie. it has crashed)

Nb. Although the device Flow Gateway cannot continue operating when it is in this state, usually the subsystem which handles rebooting the device Flow Gateway will still be able to restart the device Flow Gateway after 8 minutes

Not illuminated

Hardware fault

This state should not occur - contact your Flow Coffee representative for technical assistance

Rapid flashing green

Device Flow Gateway is in configuration mode

This state should not occur - contact your Flow Coffee representative for technical assistance

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Continuous amber

Network link layer connected - no network activity

Flashing amber

Network link layer connected - network activity

Not illuminated

Network link layer not connected

This state should not occur - Likely causes are:

  • Network cable is not connected or is faulty

  • Mains power to Flow Gateway is disconnected

  • Mains power to Ethernet to WiFi bridge or router is disconnected

  • Flow Gateway hardware faultFlow Gateway

  • Ethernet to WiFi bridge or router hardware fault

Network Speed

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