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Run each grouphead on the coffee machine, ensuring that the correct grouphead light number on the front panel of the Flow Gateway flashes while the grouphead is running.
Contact your Flow Coffee representative to confirm the unit has connected to our servers and we can see data coming from the coffee machine (See the Support section on the first page for contact details).
Appendix: LED indicators
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Power
Solid green | Mains power connected |
Not illuminated | Mains power disconnected or hardware fault |
Status
Solid green | Normal operation | Nb. If the device is in any state other than normal operation the more than 8 minutes it will automatically reboot |
Flashing orange | Network connecting | Attempting to establish a network (Ethernet) connection |
Flashing green | Data link connecting | A network connection has been established, and is now attempting to connect to the Flow Coffee cloud servers (MQTT) |
Flashing red | Non-fatal error | The device has encountered an error condition, but is still running and will attempt to recover from the error |
Solid red | Fatal error | The device has encountered a fatal error and cannot continue operating (ie. it has crashed) Nb. Although the device cannot continue operating when it is in this state, usually the subsystem which handles rebooting the device will still be able to restart the device after 8 minutes |
Not illuminated | Hardware fault | This state should not occur - contact the your Flow Coffee representative for technical assistance |
Grouphead 1-4 flow meters
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Flashing green
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Flow meter activity detected
The rate at which the LED is flashing indicates the flow rate. Nb. At higher flow rates the LED can flash fast enough that it appears as being dimly illuminated.
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Not illuminated / Solid green
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No flow meter activity detected
Nb. It is normal for a connected grouphead's flow indicator to sometimes remain illuminated when the grouphead is not being used
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Solid red
Incorrect connection to the coffee machine flow meter detected <TODO more specifically what does this mean>
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See LED indicators