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End-User Instructions
At this point, the unit should have been installed, and confirmation given that data is being received by Flow. The Flow installation manual can be located at Flow Gateway Installers Guide
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This information is critical when we come to set volume.
Recipes
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By Clicking on ‘recipes’ You can see your Active and Inactive recipes. You can turn on or off any recipes that you alternate between. You also have the ability to add a new recipe.
Further on in this instructional document, we will address how to add a new recipe.
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Coffee machines
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By clicking on ‘coffee machines’ in the side bar you will be able to see a basic breakdown of the usage statistics for each group head.
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Further on in this instructional document, we will address how to calibrate your volumetric settings within the dashboard.
Performance
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The performance area of the dashboard allows you to see any site's performance in an easy to understand graphic form.
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You can use this instruction throughout this area to understand the hidden information.
Resellers - Onboarding New Customers
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The first course of action is to create a new Organisation.
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If you have a machine with preinfusion enabled, you need to tick the appropriate box.
If you are loading one machine only, you now need to click on ‘create site’ at the bottom left of your screen
If you are wanting to add further machines e.g a drive through machine, you need to click +coffee machine and repeat the process.
Adding Users to the Site
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From the main dashboard, on the left-hand side of the screen, you need to click ‘users’
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As per below, enter the user’s email address and select an organisation to add the user to. Use the tick boxes on the right to make the user ‘notifiable’ for the email reports. It is also important to set the correct organisation and the local timezone for the user.
Click Generate to create a password for the user. If this password is going to be emailed to a user, copy and paste the password into an email now, as you will not be able to find this password again after navigating away from this page. For security reasons, it's advisable when emailing a password, that you recommend to the client that they change their password when logging in for the first time.
Once fields are populated, you need to click on ‘create user’
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Add the user roles to each user
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Now we need to click on users on the left hand side of the dashboard. Now you need to find the user through the search box. Once the appropriate user is located, click on that username.
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