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At this point, the unit should have been installed, and confirmation given that data is being received by Flow. The Flow installation manual can be located at Flow Gateway v2 Installers Guide  

Login Into the Flow Dashboard

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  • If you have a machine with preinfusion enabled, you need to tick the appropriate box and let your reseller know that you want preinfusion added to this machine.

  • If you are loading one machine only, you now need to click on the tick box at the top right of your screen

  • If you are wanting to add further machines e.g a drive-through machine, you need to click add coffee machine and repeat the process. 

Associating a Unit (Flow Device) to the Coffee Machine

  • On the left-hand side of the screen, you need to click ‘Units’

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  • This will take you to a list of units that you have permissions to manage. To find a specific unit, begin typing it’s serial number into the search box in the top right, and the list will auto populate with results, once the desired device comes up in the list, you can click on it to select it:

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  • Once you have clicked on the desired Unit, it will take you to the unit details page. This page will show some initial info, like the organization, site, and coffee machine the unit is already associated with (if any), and information like the last data received timestamps, As well as other useful diagnostic information about the unit.

  • In order to assign the unit to a site (or change it’s assignment), you must click on the Edit icon (pencil and page) in the top right:

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  • On the Edit Unit page, you will need to select the Coffee Machine you wish to associate it with on the right-hand side. This dropdown includes all the coffee machines in your organization, and supports type-ahead search, allowing you to type part of the name of the site or machine you wish to associate with to quickly shorten the list.

  • Once you have selected a Coffee Machine, please us the Notes filed, to add a date stamped note explaining the change (this is only to create a log, so we know why this association was made or changed).

  • Finally, click the tickbox in the top right corner to save your changes

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Adding Users to the Site

  • From the main dashboard, on the left-hand side of the screen, you need to click ‘users’

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